Privacy policy

When you use our Internet pages, various personal data are collected. Personal data is data with which you can be personally identified. This privacy statement informs you about the nature, scope and purpose of the collection and use of personal data by the responsible provider Kostad Schweiz AG on this website.

This declaration applies to the Internet pages available at It should be noted that there may be references to other websites for which different data protection rules may apply.

This privacy policy is subject to Swiss law. To the extent applicable, provisions of the European Union (EU), in particular the EU General Data Protection Regulation (GDPR), are taken into account.

We may amend this privacy policy at any time without prior notice. The current version published on our website applies.

- Person responsible for data processing

The entity responsible for the collection, processing and use of personal data is the following:

Company: Kostad Switzerland AG

Address: Z├╝rcherstrasse 305, 8500 Frauenfeld

Country: Switzerland

Phone: +41 (0)52 625 50 50



For the representative in the European Union according to Art. 27 DSGVO, reference is made to the parent company Kostad Steuerungsbau GmbH (

If you have any questions about the protection and security of your data or wish to exercise your rights and claims in connection with data protection, please contact us by telephone or e-mail using our contact details above.

- Data collected

When collecting and processing personal data, we comply with the legal requirements of the applicable data protection laws. The legal basis for this is Article 13 (1) of the Swiss Federal Data Protection Act (DSG) or, where applicable, Article 6 (1) b or f of the EU-DSGVO.

- General acquisition

Our Internet pages collect a series of general data with each call. This general data and information is stored in the log files of the server. The following data is collected:

IP address

Date and time of the request

Time zone difference from GMT time zone

Request content

Access status/http status code

Amount of data transferred in each case

Internet page from which the request originated

Browser (incl. language and version)

Operating system

When using this general data, no assignment to a specific person takes place. The collection of this data is technically necessary to display our website and to ensure its stability and security.

Kostad Schweiz AG uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, Kostad Schweiz AG reserves the right to subsequently review the log data if there is a justified suspicion of unlawful use based on concrete indications.

- Contact us

If you contact us via the contact form or the e-mail addresses provided, we will always treat the data you provide in accordance with the applicable data protection regulations. The data you provide will be used exclusively to process your request.

We store the data you enter in the contact form until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions - in particular retention periods - remain unaffected.

An anonymized string may be created from your email address (also called a hash) and passed to the Gravatar service to verify that you are using it. The privacy policy of the Gravatar service can be found here:

- Handling personal data

In principle, we collect, process and use personal data only insofar as they are necessary for the establishment, content or modification of the legal relationship.

Certain personal data is collected to ensure error-free provision of our website. Other personal data is used to analyze your user behavior. Personal data collected through the use of our website (e.g. usage data; purchase history; purchase information such as purchase date, means of payment used) is only collected, processed and used if you have consented to data processing as part of the registration process on our website. If you have not registered on our website, we collect, process and use data about the use of our website only in anonymized form. In this case, various functions may be restricted.

If you request brochures and information material or make an inquiry, your data will be stored so that we can successfully process your inquiry and delivery.

Your data will remain stored with us so that we can continue to inform you in the future about interesting offers in your areas of interest. Of course, you can revoke this consent at any time.

The personal data collected will be deleted if you revoke your consent. Legal retention periods remain unaffected.

- Login

To use certain features, you can register on the website.

Personal data is collected during registration if you provide it to us for the execution of a contract in the store when opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the person responsible. We store and use the data you provide for contract processing.

After complete processing of the contract or deletion of your customer account, your data will be made inactive with regard to legal retention periods and deleted after expiration of these periods, unless there is a legally permitted further use of data.

- Payment processing

We use payment service providers to process our customers' payments securely and reliably. We only use payment service providers that guarantee appropriate data protection. The terms and conditions of the respective payment service providers, such as general terms and conditions (GTC) or data protection declarations, apply to the processing in each case.

- Blog and comments

If you use the comment function or the blog on this website, in addition to your comment, information on the time of creation of the comment and the commentator name you have chosen will be stored and published on the website. Furthermore, your IP address is logged and stored. This storage of the IP address takes place for security reasons and in the event that the person concerned violates the rights of third parties or posts illegal content through a submitted comment. We need your e-mail address in order to contact you if a third party objects to your published content as being illegal. We reserve the right to delete comments if they are objected to by third parties as unlawful.

After your comment is approved, your name is publicly visible in the context of your comment.

You can subscribe to new publications and follow-up comments on the blog. Users will receive a confirmation email to verify that they are the owner of the email address entered. Users can unsubscribe from ongoing comment subscriptions at any time. The confirmation email will include instructions on how to unsubscribe. For the purposes of proving users' consent, we store the time of subscription along with users' IP address and delete this information when users unsubscribe.

You can delete the receipt of comments at any time. The unsubscribed e-mail addresses may be stored for two years in order to be able to prove a formerly given consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual deletion request is possible at any time, provided that the former existence of consent is confirmed at the same time.

- SSL or TLS encryption

This website uses SSL or TSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

- Cookies

Our website uses so-called cookies, which are small text files that are stored on your computer and can be retrieved there. Cookies are used to enable you to log in to our services and to personalize the website for you. For this purpose, our website is supported by cookies, which collect information about your IP address, the time and duration of your visit, the number of visits, form usage, your search settings, your display view and your settings for favorites on our website. The storage period of the cookies varies.

You can prevent the setting of cookies by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

- Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA or Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses cookies that allow an analysis of the use of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States in anonymized form. Thanks to the anonymization, this data cannot be assigned to a specific person. Google will use this information for the purpose of evaluating your use of the website, compiling reports on user activity and providing other services relating to website activity and internet usage. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The legal basis is Art. 6 para. 1 sentence 1 lit. f of the EU General Data Protection Regulation or Art. 13 para. 1 DSG.

You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law
For further information on data processing by Google, please refer to the corresponding Google privacy policy:

- Social media plugins

Plugins of various third-party providers of social media platforms (Facebook, YouTube, Instagram, etc.) may be integrated within the scope of the web offer. When visiting the website, these plugins may automatically transmit data to the third-party providers. It is also possible that individual services only have a simple link installed without cookies and that you leave the Kostad Schweiz AG website when you click on the link.

The legal basis for the aforementioned data processing lies in our legitimate interests.

- Facebook

Plugins of the social network Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA ("Facebook") are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the "Like button" ("Like") on our page. You can find an overview of the Facebook plugins here:

When you visit our pages, a direct connection between your browser and the Facebook server is established via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook's privacy policy at If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

- Facebook Pixel

This website uses the Facebook Pixel from Facebook, a social media network of the company Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

The code implemented on this page can evaluate the behavior of visitors who have arrived at our website from a Facebook ad. This can be used to improve the Facebook ads. This data is collected and stored by Facebook. The collected data is not visible to us, but is only used in the context of ad placements. Cookies are set through the use of these Facebook pixel codes.

Likewise, by using the Facebook pixel, the visit to this website is communicated to Facebook so that visitors can see suitable ads on Facebook. If you have a Facebook account and are logged in, your visit to this website will be associated with your Facebook user account.

To learn how to use the Facebook pixel for advertising campaigns, visit

- You can change your settings for Facebook ads at as long as you are logged into Facebook.

- At you can manage your preferences regarding usage-based online advertising. You can deactivate or activate many providers at once there, or make the settings for individual providers.

- For more information on Facebook's data policy, please visit

- LinkedIn

This website uses plugins of the social network LinkedIn, which is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA ("LinkedIn"). The plugins of LinkedIn are recognizable by the corresponding logo or the "Recommend-Button" ("Recommend"). Please note that the plugin establishes a connection between your respective internet browser and the server of LinkedIn when you visit our website. LinkedIn is thus informed that this website has been visited with your IP address. If you click the "Recommend Button" of LinkedIn and are logged in to your LinkedIn account at the same time, you have the option of linking content from our website to your profile page on LinkedIn profile. In doing so, you enable LinkedIn to associate your visit to our website with you or your user account. You must know that we do not gain any knowledge of the content of the transmitted data and its use by LinkedIn.

For more details on the collection of data and your legal options and hiring options, visit LinkedIn at

- YouTube

This website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA ("YouTube"). When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. For more information on the handling of user data, please refer to YouTube's privacy policy at:

- Instagram

- Functions of the Instagram service are integrated on our pages. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that Kostad Schweiz AG has no knowledge of the content of the transmitted data or its use by Instagram.

- For more information, please see Instagram's privacy policy:

- Newsletter

With your consent, you can subscribe to our newsletter, with which we inform you about interesting developments. You can use the corresponding web form to register. Mandatory information is marked separately; all other information is voluntary. You can revoke your consent to receive the newsletter at any time and thus unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in each newsletter e-mail or via the contact details of the responsible person given in the imprint.

Furthermore, we may send you our newsletter as part of a business or contractual relationship with you. You can unsubscribe from the newsletter at any time by clicking on the link provided in each newsletter email or via the contact details of the responsible person given in the imprint.

For newsletter distribution, we use MailChimp, a service of The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA, "The Rocket Science Group". Data protection is ensured by concluding a data protection agreement with standard contractual clauses.

In addition, The Rocket Science Group offers further data protection information at

If you register for our newsletter, the data requested during the registration process, such as your e-mail address and your name, will be processed by The Rocket Science Group. In addition, your IP address and the date and time of your registration will be stored. In the course of the further registration process, your consent to the sending of the newsletter is obtained, the content is specifically described and reference is made to this privacy policy.

The newsletter subsequently sent via The Rocket Science Group also contains a so-called tracking pixel, also called a "web beacon". With the help of this tracking pixel, we can evaluate whether and when you have read our newsletter and whether you have followed any links contained in the newsletter. In addition to other technical data, such as the data of your IT system and your IP address, the processed data is stored so that we can optimize our newsletter offer and respond to the wishes of the readers. The data is thus collected to increase the quality and attractiveness of our newsletter offer.

- Data transmission

Kostad Schweiz AG may disclose personal data within the Kostad Group for processing purposes as well as to third parties if this is necessary within the scope of contract processing (e.g. to the companies entrusted with the delivery of the goods or the credit institution entrusted with the processing of payments) or in order to make use of necessary technical or organizational services. Such third parties are contractually obliged to process your personal data exclusively on our behalf and in accordance with our instructions, and to ensure the security of your personal data by means of appropriate technical and organizational measures. Your personal data will only be transferred to other countries if a level of data protection comparable to Swiss law exists there or if suitable precautions have been taken.

Finally, we may disclose your personal data if we are legally required to do so.

- Your rights

You have the following rights with respect to us regarding personal data concerning you:

Right to information,

Right to rectification or deletion,

Right to restriction of processing,

Right to object to processing.

If data processing on our website is based on your consent, you can revoke this consent at any time without giving reasons for the future. The revocation should be sent to the address In order to be able to process your requests to exercise your rights, it may be necessary for you to identify yourself so that we can clearly identify you.

In Switzerland, there is no right of appeal to a supervisory authority. If the GDPR applies, there is a right of appeal to the competent data protection supervisory authority.

- Data security

To protect your data, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Communication by e-mail, fax, cell phones or Internet applications involves risks such as the possibility of viewing the content of the message, its modification or loss. Kostad Schweiz AG does not assume any liability for this.